Refund policy

Warranty

Engines, transmissions, rear end assemblies and all mechanical parts are warranted for thirty (30) days. Extended warranties are available for purchase. The warranty is void if a part is altered, disassembled or overheated. If a part is defective, notify us promptly.

Absolutely no labor warranties. We are not responsible for labor charges or for damage caused by the installation, removal or use of a part.

Returns and exchanges

Exchanges and returns are made Monday to Friday, 8:00am to 5:00pm, and must come with the receipt and in the same condition as purchased.
There is no refund if a replacement part is available.
All accepted returns are subject to a 25% restocking fee.
If you purchased the wrong part, bring your original part for replacement. If we don't have the right part, you need a salesperson's signature as proof.
If you ordered an incorrect part or a part you don't need, you get a credit slip toward the correct part. If the price differs, you pay the difference.
All sales of body parts are final. Body sections cut to order cannot be returned under any circumstances.
No refunds on electrical parts, including distributors, computers, wire harnesses and radios.

Cores and deposits

Exchanged parts must be turned in at the time of purchase, or a core charge applies. The core charge is refunded if the part is returned within seven (7) days. Core refunds are paid in cash. Deposits on parts are non-refundable, and parts are held for fourteen (14) days.

How refunds are paid

Refunds are paid the way the purchase was made. Card refunds go to the card originally used, no exceptions. Cash purchases are refunded by company check.

Freight charges are non-refundable unless we sent a wrong or defective part. Freight is not refunded if you ordered a part you don't need.

Questions? Call (401) 647-3648, Monday to Friday 8:00am to 5:00pm. When you call about a purchase, please give the name of the person you spoke with.